Lost Internet over 2 hours on my cell !

Hi Pouya

Do you have Fizz or Fizz Ext?

When you have Fizz Ext you need to activate the data roaming

Can you try to reboot the phone?

Try to check the APN settings
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

and also take a look on this guide

https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-the-internet


You can also contact customer support by chat:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Click on this link: https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-the-internet
4- The green chat bubble should appear after a few seconds in the bottom right corner.

Unfortunately, this can happen and it is not necessary Fizz fault; can be from the phone. As redhead suggest, going airplane mode and switching back force to sync with the network. This should fix your issue if it is not a Fizz issue.