Answered question

Account closed but payments still withdrawn from my credit card

How can I get these withdrawals to stop?



User level
1 / 100

Hi Stephane

Sorry for your problem, did you transfer the number or only closed the plan?

In order to get refund you need to contact the support, here we are users

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet:
4- The green bubble should appear in bottom right of the page

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Other answers

Sorry about this bad situation you are experiencing.
Contact the Fizz customer service by chat and ask for a refund of thoses unautorized withdrawn payments.
First, log to your Fizz account.
Then, click on:
Click on the green interrogation point down to the right of the page and click on the green chat bubble.