Answered question

Account closed but payments still withdrawn from my credit card

How can I get these withdrawals to stop?

Stephane
Stephane

Stephane

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Hi Stephane

Sorry for your problem, did you transfer the number or only closed the plan?
https://fizz.ca/fr/faq/resiliation


In order to get refund you need to contact the support, here we are users



1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page

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Other answers

Stephane,
Sorry about this bad situation you are experiencing.
Please,
Contact the Fizz customer service by chat and ask for a refund of thoses unautorized withdrawn payments.
First, log to your Fizz account.
Then, click on:
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
Click on the green interrogation point down to the right of the page and click on the green chat bubble.