Answered question

"See usage" page not loading - No solutions working?

Posting this again since we can't reply to other threads. People have been copy pasting solutions like: change browser, clear cache, use incognito mode.

I'm here to say that NONE of these solutions work and I'm hoping Fizz will take a look at it. It is not normal for users to not being able to see the details of their usage. Also, it is odd because all other pages of the website work.

I've used three different devices/browsers to try and access the "usage" page.

Dominique
Dominique

Dominique

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Hello Dominique

I am sorry for the situation encountered.
I have verified and see that indeed one of my colleagues escaalated a ticket to our technical team in order to fix this case.
As soon as we will have an answer from them you will be notified by e-mail address.
If you have other questions, here you can find how to contact us: https://fizz.ca/en/contact-us

Have a great day!
Adelina

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Dominique
Dominique

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Replying to StefanM: I did try and reach out and they just said they'd escalate a ticket...I'm new to fizz so that's not fun to see tbh.

Dominique
Dominique

Dominique

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Turned off ad block, even installed the "app" the browser suggested I install and I get the same loading screen of doom...