Answered question

VPN passthrough: is there a firmware update for the CODA-4680 to enable VPN protocols? Not in the manual.

The CODA-4582 has a VPN passthrough tab in the Security settings to enable one of 3 VPN protocols. FIZZ uses the CODA-4680 and the VPN passthrough tab is not there. Is there firmware update available?
Note that a similar question was apparently 'solved' when someone passed on a link to the modem manual; it is obviously not in the manual.

Hi Benoit

Most recent protocols do not need the VPN passthrough, on my knowledge you are not suppose to need it. The NAT should be enough

If you are still using IPSec problably yes

What problem do you have with your VPN?

Do you know what protocol are using?

You can also contact customer support by chat

1- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-interne...
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Hi Benoit

The latest modem firmware is 2.0.10.43b8

Fizz does not offer VPN, but you can use any of the available VPN services with the Fizz modem.