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Original barcode

I need ro find my original barcode to return my modem. Been looking for it everywhere and have been asking in chats and no answers

Philippe-Olivier
Philippe-Olivier

Philippe-Olivier

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Hi Philippe-Oliver

Here the guide
https://fizz.ca/en/faq/how-do-i-find-my-return-id-number

In case of problem, you can contact Fizz support by chat

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-find-my-return-id-number
4- The green bubble should appear in bottom right of the page

Pierre-Olivier,
To get an appropriate help for the return of your modem:
I suggest you to contact the Fizz customer service by chat.
First, log to your Fizz account.
Click on:
https://fizz.ca/en/faq/how-do-i-find-my-return-id-number
Click on the green interrogation point down to the right of the page
and click on the green chat bubble