Answered question
Cards keep getting declined. Trying to set up an account.
Hello doris,
Apologies for the situation experienced.
Checking your account I could see that you have reached out to our support department and they've tried to assist you with this.
However, you will have to contact us again following the steps Mike and other users provided with the exact errors that you are receiving.
Thank you for your understanding.
Have a good day.
-Bogdan
Other answers
Hi Doris
These are the accepted payment methods
You can use a Visa or MasterCard credit card to pay for your Fizz plans.
Hi Doris,
Read that post from FIZZ: https://fizz.ca/en/faq/what-payment-methods-can-i-use
Maybye it will help you.
Have a nice Day
I have tried 3 different cards. Please help!
Hi Doris,
Did you try to add funds to your wallet manually? If the troubleshooting tips from above don’t work, reach out to customer support.
Hi Doris,
I neglected to mention where to find the wallet
My Plans > Manage > Wallet
Never ever had any issue, I would call the bank to see the declined reason in the bank system. It can be something about limits, adrress...
call the credit card bank issuer,
Ho a whizz showed up miracle. But the answer is less than miracle.