Answered question

Will unused service be paid back?

Say if I pay for a whole month tomorrow and unsubscribe in 3 days, will I get part of my money back for the days I didn't use the service?

Thinking about going with public Mobile. Unfortunately, the coverage with Fizz has been sub par and required me to do so much troubleshooting... Also, got 2 Sim cards, the other one is for my job. I have a 3g antenna but I can only get it to either one of the 2 tower available here. You guessed it, got to choose between fizz tower and bell tower.



User level
5000 / 5000

Hi Karl

If we are talking about a renewal of your mobile plan, the answer is not
The mobile plan is not prorata

Here the text from Fizz's guide
" If you choose to cancel your Fizz mobile service before the end of your payment cycle, know that you will not receive any prorated refund. Fizz is a prepaid mobile service, and the choice to cancel before the end of your cycle is yours."


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