Will unused service be paid back?
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Karl B. #29906
Posts: 214 ✭✭
in My Mobile
Say if I pay for a whole month tomorrow and unsubscribe in 3 days, will I get part of my money back for the days I didn't use the service?
Thinking about going with public Mobile. Unfortunately, the coverage with Fizz has been sub par and required me to do so much troubleshooting... Also, got 2 Sim cards, the other one is for my job. I have a 3g antenna but I can only get it to either one of the 2 tower available here. You guessed it, got to choose between fizz tower and bell tower.
Thinking about going with public Mobile. Unfortunately, the coverage with Fizz has been sub par and required me to do so much troubleshooting... Also, got 2 Sim cards, the other one is for my job. I have a 3g antenna but I can only get it to either one of the 2 tower available here. You guessed it, got to choose between fizz tower and bell tower.
16
Best Answer
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Hi Karl
If we are talking about a renewal of your mobile plan, the answer is not
The mobile plan is not prorata
Here the text from Fizz's guide
" If you choose to cancel your Fizz mobile service before the end of your payment cycle, know that you will not receive any prorated refund. Fizz is a prepaid mobile service, and the choice to cancel before the end of your cycle is yours."
Source: https://fizz.ca/en/faq/unsubscribe8
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