Answered question

Fizz EXT data not working for more then 6 hours now ??

Hi since this morning my Fizz EXT data is not working. Please help

Mohammad
Mohammad

Mohammad

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MichelP
MichelP

MichelP

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Mohammad,
Sorry
This morning, FIZZ Ext works for me.

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Other answers

Mike
Mike

Mike

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Hi Mohammad

It seems a problem with Fizz, there are multiple posts regarding this problem

You can also contact customer support by chat

1- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-interne...
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option

Dragos
Dragos

Dragos

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Yup, no data since morning. I wonder where is Fizz's service status page xD

Have you tried reaching out to Fizz customer service directly, Mohammad? The community unfortunately cant help with this type of issue. Good luck :)

cristi
cristi

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hi,
i had the same issue.... i was thinking is because of mine....

kokoboko
kokoboko

kokoboko

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did they say why?

Hello Mohammad,

We're sincerely sorry to hear about this situation encountered. I took a look at your account and I see that you've reached us regarding this matter and one of my colleagues has already further helped with it by escalating a ticket to our technical department. As soon as we have an update from them, rest assured we will inform you via email.

If you need additional assistance, for all the information on how we can be reached you can check our page:  https://fizz.ca/en/contact-us

Thank you so much for your understanding.
Have a wonderful day!
-Ioana