Answered question

My referal bonus havent been add on my monthly cycle paiement

I have received a referal bonus of 50$ last mounth but it was supposed to be added on my current mounth .but i didnt see my referal rabate and holding for to add paiement

MarieMichelle
MarieMichelle

MarieMichelle

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Hi MarieMichelle

Once the credit is unlocked, it should apply automatically to the next bill of your main plan. Please note that if you have more than one plan in your account, only the main plan will receive the referral credit.

When is your last or next renewal date? If it was on or before January 4, then your credit will be applied on your next billing date on or before February 4.

If you are having any issue with the credit, you can contact customer support by chat:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a Fizz help page like this one: https://fizz.ca/en/faq/what-kind-of-rewards-do-i-earn-for...
4- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

It is applied on your next billing cycle. For instance, I had a referral bonus unlocked today after my plan renewed for next month. It means that the month after next month will be paid by my referral credit.