Answered question

Fizz can't find my address

Hi, I want to sign up for fizz internet but my adress is not recognized, service is available to all my neighbors and even the unit above me(i live in a duplex) but for some reason the website wont allow me to sign up.

Any help would be appreciated,

Thank you

Giancarlo
Giancarlo

Giancarlo

User level
Level
0
5 / 100
points
Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Hi Giancarlo

Here we are users

This is the texte from the guide

"Know that Fizz is unfortunately not available in buildings identified as commercial.

If Fizz Home Internet is not available at your address, come back later. It’s currently available to many residential addresses in Quebec and Ontario. In time, the service will become available to a growing number of postal codes. What if Fizz Home Internet is not available at my address?"

https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-in...

Did you try to looking using the postal code?

You can also contact customer support by chat

1- Click on this link: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-in...
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option


If you need a referral code, to have 25$ credit at your 2nd paymnt, there is a list here:
https://community.fizz.ca/questions/2198337-place-referral-code

You can choose mine or the code of someone who has helped you. =)
To be transparent, both parties will receive the bonus credit once you have paid your second bill.
Welcome to Fizz!

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