1- Log in to your account (see top right). 2- Any ad blocker in your browser must be disabled. 3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-change-my-personal-inform... 4- The green bubble should appear in bottom right of the page
Édouard, If you want to change the email adress for your Fizz account, you need to contact the Fizz customer by chat. First, log to your Fizz account. Then, click on: https://fizz.ca/en/faq/how-do-i-update-my-payment-method-... Click on the green interrogation point down to the right of the page and click on the green chat bubble. A new chat window is opening for a session with them.
When I ordered fizz I had to put my neighbours apt, because when I tried to put mine a message "Fizz is not available in your location" appeared. So my question is how can I...
Hi Yasaman,
Thank you very much for reaching out to us.
Unfortunately, there's no option to change the installation address for an internet appointment after said...
Hello David,
You will have to contact us directly, by following the FAQ https://fizz.ca/en/faq/how-do-i-change-my-personal-information and on the right-hand side, at the...
Fizz withdrawed 2 payments on my account for no reason. Fizz blocked my account without any explanation. I received many e-mails from Fizz but Fizz support told me in a chat...
Claudine
This is not recommended
Fizz do not allow it
Can I transfer my Home Internet plan to another Fizz member?
Unfortunately, no. The transfer of a plan...
I had a mobile connection in Roger, now I plan to switch to Fizz with the same roger mobile number at the same time account holder name should be in my souse name.
Please let...
Hi Sherin
The guide https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz do not say anything of change the name
Your spouse must confirm...
