Answered question

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Hi Momoku

If you unsubscribed to home internet by mistake, you can go back on your account to cancel the unsubscription order.

If any questions, you can Live chat with Fizz support:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a Fizz help page like this one: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-hom...
4- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

Pascal
Pascal

Pascal

User level
Level
2
1712 / 2000
points

You can cancel your unsubscription as fizzy explained.

If you leave, you can always come back as a new subscriber too. If you maintain your Fizz account (with other Fizz services), then you can keep your fizz perks/bonus/gifts.

StefanM
StefanM

StefanM

User level
Level
3
4990 / 5000
points

Yes, you can cancel the unsubscribe order :)

Hi Momoku,

Yes you can cancel.

If you have other question, you can contact Fizz Support:

To contact support by chat you must be within hours of operations for a quick response, otherwise leave your message and they will contact you.

1- Log in to your account
2- In the right corner (bottom) click on the “?” and type your question in the little “chat”.

Otherwise, simply leave a message on the platform of your choice, be it Facebook Messenger, iMessage, WhatsApp or privately on Twitter.

momoku,
Yes you can cancel this unsubscribe order.
If you need help, you can contact the Fizz customer service by chat,
First, log to your Fizz account,
Click on:
https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-...
Click on the green interrogation point and click on the green chat bubble.