Hi Tirza
Do you already have Canada/USA coverage with your plan? If so, you may not see United States as a travel option for your plan. In this case, go to "Add-ons" (instead of "Travel") if you want to purchase additional services not already included with your plan.
If the problem continues, you can contact customer support by chat:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a Fizz help page like this one: https://fizz.ca/en/faq/i-m-outside-my-coverage-zone-and-m...
4- The green chat bubble should appear after a few seconds in the bottom right corner.
