Answered question

Internet Interruptions

Throughout the day, my internet connections get unstable a few times. How can I fix it other than resetting it?

Julianne
Julianne

Julianne

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Whizz
Whizz

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Hi Julianne,
Thank you for letting us know about this.

Would you kindly please unplug the coaxial cable from the coaxial outlet and the modem respectively, wait for about 30 seconds, then plug it back in the outlet first and then in the modem, then restart it?

Following this, please change the connection bandwidth from 2.4GHZ to 5GHZ as shown here below:
The modification of this option is possible thanks to the mobile application Fizz Wi-Fi:
Choose: ''My Wi-Fi''
Select your Wi-Fi network
Select: ''Advanced Settings''
Band Steering ''On/Off''

This change can also be applied through the Wi-Fi modem user interface:
1. Log in at:192.168.0.1 from the web browser of any device.
2. Log in using the following information:
Username: cusadmin
Password: xxxxxxxx (Password you chose during initial setup)
3. Go to the next section to apply changes:
Wireless → General Settings → 5GHz → Band Steering (Disable)

More helpful details can be found here:
https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-...

Thank you very much for your understanding.
Have a good one!

Andrei

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Other answers

I am pretty sure that is connected to your modem. Coda modes sometimes have problems with stability. Best thing would be to use it in bridge mode with your own router.

LemonHead
LemonHead

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It's been happening to me too. Even in bridge mode.