Answered question

My sim card don't work, Can I continue my plan using another sim card?

I already tried everything it says I got no service so I bought another sim card from fizz and I wonder if I could continue my plan with another sim card

meekael
meekael

meekael

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Hi Meekael,
I can see that you've already contacted us regarding this situation and a colleague of mine has given you a handful of helpful tips to try out and see if you can use the service under the new SIM card added under your mobile plan.

Please try them out and let us know if they helped.

Here you can find more information about how you can do that: https://fizz.ca/en/contact-us

Thank you very much for your understanding.
Have a good one!

Andrei

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meekael
meekael

meekael

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I won't have to pay again? because I already paid 4 days ago for a my other sim but it doesnt work