Fizz is an online only company. So customer support is not available via phone. However, as a registered company they must have a phone number for business purposes. You cannot use it to reach out to support though.
Hello,
I used to be in Fizz but then I left, recently I decided to join back yet when I tried to transfer my phone number back into fizz, it says that this phone number is...
Hi Dmitry
this seems a bug, you need to contact the support . They will open a ticket, for sure this kind of problem it is not easy to solve, on my opinion.
you can...
Hi Zissy
Your family and friends will hear that message play if they have only local calling included in their plan instead of Quebec-wide or Canada-wide calling.
If...
Hi, I.m trying to reactivate my acoount....At the first time it says that my adress was not the same on my credut card, then it says payment decline, then it says that my phone...
Hi Guillaume
How long has your plan been suspended? When was the last payment?
For more information on how to check your transactions, you can take a look at this FAQ page...
Hello community!
I'm in the process of setting up my new account with Fizz. I'll be transferring 5 lines. I'm using my personal line and my wife's as the tests before I...
Hi Bryan,
I just checked on your account via the information on file and I can confirm the fact that all 5 phone numbers have been successfully transferred over to Fizz.
The...
Hi,
I have a phone number with fongo that I would like to transfer to fizz. This phone number was previously used with another mobile carrier before I transferred it to fongo...
Hi Benoit
You need to transfer to another mobile provider before porting to Fizz.
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- Only mobile numbers coming from the province of Quebec or the Ottawa region can be...
