Answered question

I need the internet service today

Hi it’s been since 7:30 I’ve been waiting for my internet technician to come and no one came. I am in a roughy situation. my business depends on internet . I organized a whole work day and am waiting now what a huge waste of time ..

Charlton
Charlton

Charlton

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Mike
Mike

Mike

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Hi Charlton

Try contacting the support

If the appointment was not respected you need to take a new appointment, the 'Reschedule' button will appear there, once 24h passed since the appointment was due.

To reschedule your technician appointment:

Log into your account → Manage plan → Appointments
Here you will be able to see a complete list of all your past and future appointments.
click on Reschedule (the 'Reschedule' button will appear there, once 24h passed since the appointment was due).
This will open the booking interface. Select a new day and time slot and click Save

Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-techni...

If you need to contact the support

1- Click on this link: https://fizz.ca/en/faq/how-do-i-manage-appointment-techni...
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option

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Other answers

Justin
Justin

Justin

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Hi Charlton,

Try to contact FIZZ support.
Some people have the same problem today....

Good Luck

Charlton
Charlton

Charlton

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Hi mike I’ve been home all day no one showed up