Answered question

Would like to chat with an agent?

Broken modem, want to schedule appointment with tech

jason
jason

jason

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Whizz
Whizz

Whizz

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Team

Hello jason,

I am sorry to hear about the unpleasant situation.

Regarding such matter, please reach us directly by Facebook Messenger/ WhatsApp/ Apple Business or our live Chat through the site with a few photos of your modem.

To reach us directly, please click on the question mark in the bottom right corner on the link bellow:

https://fizz.ca/en/faq/none-my-devices-can-access-interne...

Thank you for your understanding.

Have a good day.

Catalin

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Other answers

Mike
Mike

Mike

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Hi Jason

In case of problem, you can contact Fizz support by chat

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-manage-appointment-techni...
4- The green bubble should appear in bottom right of the page

In case of problem, you can contact Fizz support by chat at any time:

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page

Jacqueline
Jacqueline

Jacqueline

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Jason, the approach has changed a little bit, but the chat is quite efficient. I used it 3-4 times, best luck

Pascal
Pascal

Pascal

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Follow the instructions from replies above.