Answered question

Would like to chat with an agent?

Broken modem, want to schedule appointment with tech

jason
jason

jason

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0
2 / 100
points

Hello jason,

I am sorry to hear about the unpleasant situation.

Regarding such matter, please reach us directly by Facebook Messenger/ WhatsApp/ Apple Business or our live Chat through the site with a few photos of your modem.

To reach us directly, please click on the question mark in the bottom right corner on the link bellow:

https://fizz.ca/en/faq/none-my-devices-can-access-interne...

Thank you for your understanding.

Have a good day.

Catalin

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Other answers

Hi Jason

In case of problem, you can contact Fizz support by chat

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-manage-appointment-techni...
4- The green bubble should appear in bottom right of the page

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

In case of problem, you can contact Fizz support by chat at any time:

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page

Pascal
Pascal

Pascal

User level
Level
2
1742 / 2000
points

Follow the instructions from replies above.