Answered question

Tried to subscribe with the referral code before 6 January and the website didn't allow proper subscription until 7 Jan?

We were supposed to both get 50$ discount, at first the address wasn't into the system, and we contacted fizz to add it from the specialized team, then we tried to subscribe upon reception of the email confirming the address was valid, and the subscription didn't occur, we had to redo it again on 7 Jan but lost the 50$ referall bonus, considering that we've tried multiple times to subscribe before 6 Jan, is it possible to get the 50$ refeeral ?

william
william

william

User level
Level
0
2 / 100
points

William

Not is not possible, however, you can try to contact the support


In case of problem, you can contact Fizz support by chat

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page

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Other answers

StefanM
StefanM

StefanM

User level
Level
4
5000 / 5000
points

Please contact support. Maybe they can help you. The system will not automatically recognize it anymore.

Pascal
Pascal

Pascal

User level
Level
2
1712 / 2000
points

Try contacting support

Hello William,

I have verified your account and I can see the referral bonus was applied for the month of December.
You can verify this in your transaction history.
If you have any other questions don't hesitate to contact our support: https://fizz.ca/en/contact-us
Have a good one!

Alexandru