Answered question

change plan before installation?

I Just signed up for 15 Mbps but would like to change it to 30. Installation is 3 days from now. How do I change my plan before I am all hooked up?

Julie
Julie

Julie

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Mike
Mike

Mike

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Hi Julie

You cannot from your side, however, try to chat with the support

You can contact Fizz support by chat

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/i-would-like-to-change-my-fizz-hom...
4- The green bubble should appear in bottom right of the page

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Other answers

StefanM
StefanM

StefanM

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As Mike suggested, reach out to support. They might be able to do it manually.