change plan before installation?
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Julie M. 83802
Posts: 2 ✭✭
in Internet
I Just signed up for 15 Mbps but would like to change it to 30. Installation is 3 days from now. How do I change my plan before I am all hooked up?
13
Answers
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Hi Julie
You cannot from your side, however, try to chat with the support
You can contact Fizz support by chat
1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/i-would-like-to-change-my-fizz-home-internet-plan-how-do-i-do-this
4- The green bubble should appear in bottom right of the page9 -
As Mike suggested, reach out to support. They might be able to do it manually.6
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You could wait once it's installed. Then you can change your internet plan and within 24h the new speed will be activated.6
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