Answered question

Why is Fizz website never work as expected?

Is it just me, but I have to get all my receipt one time each year. Last year my receipt had crazy characters in it, and now the Transactions History page won't load. Is it like that every other day in the year or I'm just lucky?

Martin
Martin

Martin

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Christine
Christine

Christine

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Hi Martin, regarding the transaction history I have to click on 2020 to see them appearing (see attached pictures). Hope this help!

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Other answers

vgStef
vgStef

vgStef

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Yeah, there are sometimes issues. Have you tried to use an other browser? Also, if you understand French, sometimes changing language help too.

Martin
Martin

Martin

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Got what I wanted, but now it's the Manage your contacts that doesn't work...

Gabriele
Gabriele

Gabriele

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I’ve never had this type of problem with the website.

Hi Martin

It works most of the time. There are the odd bugs here and there, so it can be a finicky website.

Have you tried all the suggestions?

  • Try changing the language and/or refresh the page.
  • Clear the browser cache and open a new tab in private mode.
  • Try changing the year (if you have the option).
  • Try different browser and/or another device.
  • .
    Let us know which works for you.

Martin,
Sorry,
Fizz website is still experiencing problems today.
If you need to access to your invoices (click on: my plans - transaction history), it works.