I have no outlets in my unit and Fizz is available at my location.

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Anthony P. #15480
Anthony P. #15480 Posts: 1 ✭✭
in Internet
What happens if I can activate my internet in my apartment but there are no Fizz-Videotron outlet and Fizz is available at my location?

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  • Mike
    Mike Posts: 20,743 ✭✭
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    Hi Anthony

    The technician will install for you

    However you should contact the support to let them know, in order to allocate more time for your installation. You need to contact them after you spoils taken

    This is also a good time to join Fizz as they are giving $50 bonus credit to new customers (until January 6 2021).

    If you need a referral code, there is a list here:
    https://community.fizz.ca/questions/2198337-place-referral-codes
    You can choose mine, both parties will receive the bonus credit once you have paid your second bill


    you can contact Fizz support by chat

    1- Log in to your account (see top right).
    2- Any ad blocker in your browser must be disabled.
    3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    4- The green bubble should appear in bottom right of the page
  • StefanM
    StefanM Posts: 1,453 ✭✭
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    As Mike suggested, please let support know so that they reconfirm everything with you.
This discussion has been closed.

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