Answered question

I have no outlets in my unit and Fizz is available at my location.

What happens if I can activate my internet in my apartment but there are no Fizz-Videotron outlet and Fizz is available at my location?

Anthony
Anthony

Anthony

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Mike
Mike

Mike

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Hi Anthony

The technician will install for you

However you should contact the support to let them know, in order to allocate more time for your installation. You need to contact them after you spoils taken

This is also a good time to join Fizz as they are giving $50 bonus credit to new customers (until January 6 2021).

If you need a referral code, there is a list here:
https://community.fizz.ca/questions/2198337-place-referral-codes
You can choose mine, both parties will receive the bonus credit once you have paid your second bill


you can contact Fizz support by chat

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page

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Other answers

StefanM
StefanM

StefanM

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As Mike suggested, please let support know so that they reconfirm everything with you.