Answered question

Cancel my Subscription

How do i cancel my Hek.. plan?????
Jeeez, can't talk to anyone in this company!
i am cancelling just because i cant talk to a human being!!!!!!!!!!!

Ahmad
Ahmad

Ahmad

User level
Level
0
1 / 100
point
Whizz
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hi Ahmad,
I'm sorry to hear that you had difficulties in contacting our customer support team.
However, I can see that you managed to contact us and you were assisted by one of my colleagues to cancel your mobile plan with us.

Do let us know if you require further information or assistance on any other Fizz related matter.

Thank you very much for your understanding.
Have a good one!

Andrei

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Other answers

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Hi Ahmad

Fizz is 100% online.

You can contact customer support by chat at any time:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open one of the help pages from Fizz Solution Hub like: https://fizz.ca/en/faq/unsubscribe
4- The green chat bubble should appear after a few seconds in the bottom right corner.

More info here: https://fizz.ca/en/contact-us

Emmanuel
Emmanuel

Emmanuel

User level
Level
2
1333 / 2000
points

You can cancel in the my account section of the site. Fizz is only only, their whole model is self serv, that is what allows them to offer low prices.

Fizzy explained it perfectly. Apart from that you can cancel your plan online. Fizz is a prepaid service and cancellation is possible at all times

This is something you can read on Fizz Home Page, sorry you missed it.
"With Fizz, everything happens online. Our services and the tools we offer are simple and easy to use so members can make their way on their own. If you get stuck along the way, don’t hesitate to chat with our Customer Service team."