Answered question

Cellphone transfer issue?

I just recently changed Iphones but was already with fizz. The new iphone (X S) is asking me for a qr code in order to have my mobile plan, but I can't find the qr code anywhere nor the information it is asking for if i try to enter the information manually (SM-DP+ address ?)

Thank you!

Mike
Mike

Mike

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Hi Phanie

Fizz does not have the eSIM, therefore you need to insert the SIM on the phone

https://support.apple.com/en-ca/guide/iphone/iph3f11fba92...

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Gregory
Gregory

Gregory

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I would insert SIM into phone