Answered question

Switching to Fizz from Videotron with two phone numbers under same videotron account?

Obviously I need to transfer one by one using IMEI. I plan to create two Fizz accounts for each.
By searching forums, this also scares me from moving forward: I don't want to end up with paying two extra lines for nothing.

So any advice is highly appreciated. Thanks!



User level
5 / 100

Hi Ari

Do not be scared, I transferred from Fido to Fizz in 5 minutes, my Fido account was closed automatically I check a week later, the idea of 2 accounts on my opinion is a good option.

Check if the account is closed only couple of day after the porting

For sure a problem can happen, but they are rarer
Here the information how to sign up for Fizz mobile, please follow the instructions here:
Once you have your SIM card, go here: 
You will need to have a valid credit card on hand: 
If you transfer your number, here are the instructions:
Otherwise, you can select a new phone number. 
This is also a good time to join Fizz as they are giving $50 bonus credit to new customers (until January 6 2021). 
If you need a referral code, there is a list here:
You can choose mine, both parties will receive the bonus credit once you have paid your second bill.

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Other answers

Following my advise, my dad switched from Videotron to Fizz. After losing service with Videotron, it took a full 72 hours to have service from Fizz. The chat was useless, they couldn't do anything except telling us to wait for technical support. No service for 72 hours is a lifetime when you run a business. I was so sorry.

Be aware, it doesn't always go well.

I went through the same situation and everything worked out very well. I had 2 numbers at Videotron and I went to Fizz at different times. Everything went very well, no problems encountered, no surprise costs, my Videotron account is now closed.



User level
2059 / 5000

I switched from Koodo to Fizz and the process was very smooth. As soon as the Koodo sim stopped working, I just switched to the Fizz one which was already working.