This site is very frustrated, where is the chat? How we can get help?

I'm trying this for many minutes now and is not there. I'm using Chrome and I do not have any Ad blocker active on Chrome.

In fact, as soon I login, the question mark disappear.

Yeah the site has issues sometimes, often using a different browser will help. You can reach support via messenger chat from their facebook page, worth a try

When the chat is not functioning, I go on Facebook Messenger. It’s the best for me.

Just tested the function. Seems to working on my end

I had the same problem several times last week. @Jean-Pierre, try to clear the cache and browsing history. It worked for me. Do you switch from one Fizz account to another when you have problems?

Hi, Jean-Pierre
I know, it happens sometimes we have problem to chat.
Maybe, try another browser can help.
Was it during the Holidays?
Chat was not available all the time.

For the support, I find easier contact Fizz through Facebook rather than from the account, hope this helps.