Answered question

how to take over my tenant's Fizz internet?

My condo have Fizz installed. my tenant is leaving Quebec. I would like to take over her plan as it is until the next tenant. if possible, what steps is needed?

c
c

c

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Hi

Sorry you cannot

Can I transfer my Home Internet plan to another Fizz member?

Unfortunately, no. The transfer of a plan (whether mobile or Home Internet) from one account to another, even if two people are living at the same address (like two roommates for example), is not possible. Person A must unsubscribe, and person B subscribes with a new plan in their own account.

Source: https://fizz.ca/en/faq/im-moving-how-do-i-change-my-addre...

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Other answers

StefanM
StefanM

StefanM

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Good Morning,

Unfortunately, you cannot change the name on a plan. You will have to unsubscribe and subscribe again.

StefanM
StefanM

StefanM

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My suggestion would be to subscribe to a new plan (the cheapest one available) while you are waiting for a new tenant.
You can also make use of the current refill promotion (50$ until 6th January)

Gabriele
Gabriele

Gabriele

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You cannot. When your tenant will cancel his/her subscription, you will be able to subscribe again.

clau3166
clau3166

clau3166

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You will have to unsubscribe and subscribe again but the good thing is you can cancel any time + you can use a referral bonus to sign up again :) its $50 up to Jan 6th!! Basically a month free

You can't, but the modem and stuff is free, so they na cancel and you can just get a new modem/router etc... and then cancel when you rent the place out again