Answered question

Is it worth to have Fizz?

Considering to switch to Fizz? Let me tell why it's not worth it!
I've had my account locked and my service cut, from one minute to the next without any warning, for some bogus fraud suspicion. I had to chat with the customer service for 2 days, they wouldn't provide me answers or help me in no way. I had a loss of money, business, time and a whole lot of anguish during Covid-19. SO NO it's not worth!!!

Aron
Aron

Aron

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0
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Whizz
Whizz

Whizz

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4
5000 / 5000
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Team

Hi Aron,

Thank you for your feedback regarding the manner in which you were assisted with your recently encountered situation.
As I have verified the previous conversations you had with our agents and your account status, I can see that this case was resolved.

We will be using the information you provided to continuously improve our services and ways of helping out our customers.
If there is any other matter that you wish to discuss, please feel free to reach out to us.

Thank you for your consideration.

Andrei

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StefanM
StefanM

StefanM

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I am sorry to hear that you had a bad experience.
I don’t know what caused the fraud suspicion but usually it is resolved quickly. Obviously that didn’t happen in your case.
I can only speak of personal experience and until now everything has been working fine. I hope it continues that way ....

They will never provide answers about fraud. I'm sorry about your experience. For my part, i saved a lot of money switching to fizz and everything is doing great. I have both phone and internet.

Sorry for you. For me, Fizz has always been working fine. I saved money for Internet and mobile. And now I have a lot of data with my phone I can use anywhere. So I'm very happy.

Sorry to hear about your experience. No one can really tell you which provider is best as everyone's needs are different and every provider has its positives and negatives. Fizz is a low cost, minimal service model. If that does not suit your needs you may wish to try out a full service provider.