Answered question

Can not get my travel add on, why?

I am on a trip at Dominican Republic and got some add-ons. I want to get more data and can’t do it. When I choose “buy more add ons” after picking the country, it sends me to my Plans, but doesn’t give me the option to finally buy any more.

Diana
Diana

Diana

User level
Level
0
2 / 100
points
Whizz
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hello Diana,

Sorry for the late reply. I checked your account and I can see that you bought some travel add-ons, so it seems you managed to this right.

If you need more help, do not hesitate to contact us or to check our FAQ : https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy...

Have a nice day.

Corina

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