Answered question

Phone number transfer

Hi,

I have a phone number with fongo that I would like to transfer to fizz. This phone number was previously used with another mobile carrier before I transferred it to fongo its not a phone line owned by fongo. Is there a way I can get back this phone number ?

Benoit
Benoit

Benoit

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Hi Benoit

You need to transfer to another mobile provider before porting to Fizz.
.

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Other answers

Sorry you cannot transfer directly to Fizz.

However if you transfer your number first to another mobile provider, it can then be transferred to Fizz.

Only numbers from the Fizz subscription area can be transferred to Fizz. If your number starts with an area code outside the subscription area, your number cannot be transferred.

https://fizz.ca/en/faq/subscription-area-and-coverage-area

StefanM
StefanM

StefanM

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You can only transfer Quebec numbers to Fizz for now.
Maybe keep the Fongo around for a while and get a new number from Fizz parallel

Emmanuel
Emmanuel

Emmanuel

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You would have to port it to a cell company first I think. Maybe try a cheap prepaid card provider ?

StefanM
StefanM

StefanM

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But guys isn’t the problem that with Fongo, Benoit will have a non Quebec number? So even if he transfers it to another provider and then to Fizz, it won’t work?