Answered question

Phone number transfer

Hi,

I have a phone number with fongo that I would like to transfer to fizz. This phone number was previously used with another mobile carrier before I transferred it to fongo its not a phone line owned by fongo. Is there a way I can get back this phone number ?

Benoit
Benoit

Benoit

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Hi Benoit

You need to transfer to another mobile provider before porting to Fizz.
.

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Other answers

Fizzy
Fizzy

Fizzy

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Sorry you cannot transfer directly to Fizz.

However if you transfer your number first to another mobile provider, it can then be transferred to Fizz.

Only numbers from the Fizz subscription area can be transferred to Fizz. If your number starts with an area code outside the subscription area, your number cannot be transferred.

https://fizz.ca/en/faq/subscription-area-and-coverage-area

MichelP
MichelP

MichelP

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Hi, Benoit
Sorry,
You cannot transfert directly to Fizz.
You can do it with another mobile provider.

But guys isn’t the problem that with Fongo, Benoit will have a non Quebec number? So even if he transfers it to another provider and then to Fizz, it won’t work?