Answered question

Can my Videotron enabled apartment's internet be turned on by Fizz remotely?

I am moving from Vancouver to Montreal and would love to have my internet set up before I arrive. I was wondering if, since the building has Videotron enabled, can it be turned on remotely and a modem be delivered to me, or does a technician have to physically come to my building and set it up?

Annika
Annika

Annika

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Hi Annika

Yes it can be used with Fizz, however, someone must be there to receive the modem, the tech must pass to check the line and deliver the modem

https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-in...

« IMPORTANT: An adult over 18 years of age must be present at your service address when the technician visits.
For multi-unit buildings, make sure you also have access to the building's wiring room.« 


This is also a good time to join Fizz as they are giving $50 bonus credit to new customers (until January 6 2021).

If you need a referral code, there is a list here:
https://community.fizz.ca/questions/2198337-place-referral-codes
You can choose mine, both parties will receive the bonus credit once you have paid your second bill.

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StefanM
StefanM

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Yes, it can be used but somebody needs to come by to do it manually :-)