Answered question

M'y SIM card is blocked and thé PUK code it's not working. Do i need To buy a new One?

I asked To activate m'y new sim card on m'y cell or tablet but can't make it work. I already chat with support 3 times and nothingh works


did the card work before?

Did you already used successfully on the same phone or tablet?

If the card was already working on that phone and tablet yes you need a new one

If this was the first time that you try to use it, it can be the you have a operator lock on the phone and tablet

Do you know that you can have a SIM from couche tard?

If there is a partipicating Couche-Tard near you, you can get a Fizz SIM card for free (until January 4 2021 while supplies last):

You just need to install the Couche-Tard app, enter your email and wait until you are at the cash abd ready to pay before using the electronic coupon. The Fizz SIM card will be free!

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