how to use PUK to activate my new SIM card?
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Jorge L. #23152
Posts: 2 ✭✭
in My Mobile
i changed for a new SIM card but its blocked, i alreay received a PUK code with other bunch of codes but it seem no one works ,. my cell ask for a PUK code ; then New NIP , then to confirm the new NIP but at the end says code PUK isnt right
11
Answers
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Jorge
Did you put the Fizz SIM on your phone for the first time?
If this is the case it seems that your phone is locked with the previous operator
https://fizz.ca/en/faq/how-do-i-unlock-my-phone
Some phone asks for the PUK but they need the unlock code, which it must given to you by the mobile provider who supplied your phone7 -
As Mike said, make sure that your phone is not locked with another phone carrier. You can also try the sim with another phone.6
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Jorge,
It seems that your phone is blocked.
Please, contact the previous provider and ask to unlock your phone.
They must do it for free.5
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