or Ask a question

Answered question

New features I would like to see in 2021

What new features you would like to have, hoping that Fizz can be inspired by our requests

Me I hope Fizz would bring these

For mobile

  • Wifi calls
  • Visual voicemail
  • Calls outside of Canada and the US
  • Possibility of giving, within the same account, data to a plan without data
  • Modify the voicemail menu to improve it
    • .
    For residential internet

    • IPTV (minimum news channels)
    • Possibility of using a personal modem (like other providers, give 2 or 3 models)
      • .
      For both services

      • give us at least 1 day of grace if there is a problem with the payment, or anticipate the payment by one day
      • A private page in our account to see the service status in real time of so
      • Highlight the referral code, maybe before the total
      • Have a code for each plan for data exchange without the need of sending the phone number or email
      • Empower first level customer service
        • .
        They're not in order, and what you would like to see?

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points
2 months ago
Category
About my account
Category
Others
Answer count
15 answers
Author name
Mike
Date
December 29, 2020
Hits
viewed 87 times
question
q
vanigh

vanigh

User level
Level
3
2882 / 5000
points

Nice Suggestions Mike, In mobile i would like to see

1.- Modify the voicemail menu to improve it, get rid of the ultra long introduction, more voice mails to store.
2.- Calls outside of Canada and the US, or reduce the fee for the US.

In the Internet section.
3.-Possibility of using a personal modem (like other providers, give 2 or 3 models/choices).

Happy New year to you All. :)

Author name
vanigh
Date
Answer likes
answer
a

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

MichelP
MichelP

MichelP

User level
Level
4
5000 / 5000
points

Hi, Mike
You have good suggestions.
For me:
For the internet: IPTV if it's possible.
And the most important:
empower first level customer service

Author name
MichelP
Date
Answer likes
answer
a
Gabriele

Gabriele

User level
Level
3
2119 / 5000
points

I’d love to have wifi calls and IPTV! Is there a way to make fizz aware of our requests?

Author name
Gabriele
Date
Answer likes
answer
a
StefanM
StefanM

StefanM

User level
Level
4
5000 / 5000
points

Your points are great, Mike! I agree with all of them. I would love to see Fizz introducing eSims and the possibility of porting non-Quebec phone numbers. Maybe Amex support, that would be great too.

Author name
StefanM
Date
Answer likes
answer
a
Ariane
Ariane

Ariane

User level
Level
2
779 / 2000
points

Hello Mike,
Agree with the voicemail menu, needs to be improve. otherwise Fizz is great for me. Have a great day

Author name
Ariane
Date
Answer likes
answer
a
Christine

Christine

User level
Level
1
536 / 750
points

Hi Mike, for me, improve voicemail menu!!! I have a hard time getting used to it!!!

Author name
Christine
Date
Answer likes
answer
a
Carlo
Carlo

Carlo

User level
Level
3
3339 / 5000
points

I think you pretty much summed up what can be improved! I don't have anything else to add.

Author name
Carlo
Date
Answer likes
answer
a
StefanM
StefanM

StefanM

User level
Level
4
5000 / 5000
points

Oh, one thing I forgot to mention: Make the SIM cards available in a Couche-Tard in the Ottawa region :D

Author name
StefanM
Date
Answer likes
answer
a
Andrée-Anne

Andrée-Anne

User level
Level
1
694 / 750
points

Mike, you said it all! i hope Fizz will take notes of your suggestions.

Author name
Andrée-Anne
Date
Answer likes
answer
a
Antoine

Antoine

User level
Level
1
704 / 750
points

IPTV would be cool!

Author name
Antoine
Date
Answer likes
answer
a
LemonHead
LemonHead

LemonHead

User level
Level
3
3763 / 5000
points

Great points!

Author name
LemonHead
Date
Answer likes
answer
a
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Mike, great article with cool ideas.

I would like to be pleasantly surprised!

Happy New Year to all!

Author name
Fizzy
Date
Answer likes
answer
a
Roben
Roben

Roben

User level
Level
1
196 / 750
points

IPTV Thank you!

Author name
Roben
Date
Answer likes
answer
a
Sharpie22

Sharpie22

User level
Level
2
909 / 2000
points

Those are all awesome recommendations

Author name
Sharpie22
Date
Answer likes
answer
a
cristi

cristi

User level
Level
2
1841 / 2000
points

I would love to see more options when you setup your monthly plan.
For voice I would love to see like 3 levels of minutes included: 100 / 300 / unlimited.
Also for SMS I would do 3 options.
I would love to see the WifiCalling on Fizz.
If we have LTE+, I hope will have 5G on Fizz too.
All the best and Happy New Year friends !

Author name
cristi
Date
Answer likes
answer
a

Didn't find your answer ?

Fizz