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New features I would like to see in 2021

What new features you would like to have, hoping that Fizz can be inspired by our requests

Me I hope Fizz would bring these

For mobile

  • Wifi calls
  • Visual voicemail
  • Calls outside of Canada and the US
  • Possibility of giving, within the same account, data to a plan without data
  • Modify the voicemail menu to improve it
    • .
    For residential internet

    • IPTV (minimum news channels)
    • Possibility of using a personal modem (like other providers, give 2 or 3 models)
      • .
      For both services

      • give us at least 1 day of grace if there is a problem with the payment, or anticipate the payment by one day
      • A private page in our account to see the service status in real time of so
      • Highlight the referral code, maybe before the total
      • Have a code for each plan for data exchange without the need of sending the phone number or email
      • Empower first level customer service
        • .
        They're not in order, and what you would like to see?

Mike

Mike

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Author name
Mike
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December 29, 2020
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vanigh

vanigh

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Nice Suggestions Mike, In mobile i would like to see

1.- Modify the voicemail menu to improve it, get rid of the ultra long introduction, more voice mails to store.
2.- Calls outside of Canada and the US, or reduce the fee for the US.

In the Internet section.
3.-Possibility of using a personal modem (like other providers, give 2 or 3 models/choices).

Happy New year to you All. :)

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MichelP
MichelP

MichelP

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Hi, Mike
You have good suggestions.
For me:
For the internet: IPTV if it's possible.
And the most important:
empower first level customer service

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MichelP
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Gabriele

Gabriele

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I’d love to have wifi calls and IPTV! Is there a way to make fizz aware of our requests?

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Gabriele
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StefanM
StefanM

StefanM

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Your points are great, Mike! I agree with all of them. I would love to see Fizz introducing eSims and the possibility of porting non-Quebec phone numbers. Maybe Amex support, that would be great too.

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Ariane

Ariane

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Hello Mike,
Agree with the voicemail menu, needs to be improve. otherwise Fizz is great for me. Have a great day

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Ariane
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Christine

Christine

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Hi Mike, for me, improve voicemail menu!!! I have a hard time getting used to it!!!

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Christine
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Carlo
Carlo

Carlo

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I think you pretty much summed up what can be improved! I don't have anything else to add.

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Carlo
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StefanM
StefanM

StefanM

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Oh, one thing I forgot to mention: Make the SIM cards available in a Couche-Tard in the Ottawa region :D

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Andrée-Anne

Andrée-Anne

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Mike, you said it all! i hope Fizz will take notes of your suggestions.

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Andrée-Anne
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Antoine

Antoine

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IPTV would be cool!

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Antoine
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LemonHead

LemonHead

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Great points!

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LemonHead
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Fizzy
Fizzy

Fizzy

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Mike, great article with cool ideas.

I would like to be pleasantly surprised!

Happy New Year to all!

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Fizzy
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Roben
Roben

Roben

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IPTV Thank you!

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Roben
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Sharpie22

Sharpie22

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Those are all awesome recommendations

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Sharpie22
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cristi

cristi

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I would love to see more options when you setup your monthly plan.
For voice I would love to see like 3 levels of minutes included: 100 / 300 / unlimited.
Also for SMS I would do 3 options.
I would love to see the WifiCalling on Fizz.
If we have LTE+, I hope will have 5G on Fizz too.
All the best and Happy New Year friends !

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cristi
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