My service doesn’t work and I still pay and everything. And I saw that right now, there is no technical issues going on inside the company. Is my SIM card broken or something?
Hi LyAnne,
I checked from our end and everything appears to be fine with your mobile plan.
If you're encountering service connection difficulties, please turn ON Airplane mode...
My Fizz SIM Card worked properly in the last 10 months. But since this week, it does not work, it shows no service. I am pretty much sure there is no problem with my cell phone...
Hello Pengyi,
We're sorry to hear about this situation. I checked your account and the mobile plan is active and in good standing. In this case, I suggest to follow the steps...
I still don't see the chat bubble and my ad blocker is not on. My issue is that I lost my sim card, so I got a new one delivered(same phone number) and I am trying to use that...
Hi Brittany
Try this first: Log into your account to change your SIM card (My plans > Manage > Change SIM card).
If you need help from Fizz, you can contact customer...
I was losing my service intermitently all the time, now it's almost all the time off (it comes back like 10 minutes then I lose it for hours) I thought it was my phone, so I...
This is strange
Contact the support
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top...
William can you check in your account if something was wrong with your last payment?
Or contact Fizz when you are connected in your account https://fizz.ca/en/contact-us for...
