Answered question

Why now and then when calling Bell number in 450 area code I receive that my current plan doesn't allow this call

Why now and then when calling Bell number in 450 area code I receive that my current plan doesn't allow this call. 20 Minutes later I placed the same call and it worked properly. So far it only happened with Bell numbers. Receive this message in french: "Attention: votre forfait ne vous permet pas d'effectuer cet appel. Veuillez acheter un ajout https://fiz.ca/.....";

Sylvain
Sylvain

Sylvain

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StefanM
StefanM

StefanM

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4
5000 / 5000
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Must be bug in the system. Try to reach out to support. I am sure they can help should the problem persist.

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Other answers

Hi Sylvain

Probably you are connecting a different tower, you should add 1 or +1 to your numbers in order to avoid that message

Car if you have unlimited calls, you can call any Quebec’s number and are included

You can contact Fizz support by chat

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page