Answered question

Installation ?

I opened an account and set an appointment, but I canceled the appointment after a few hours. Now I'm trying to set another appointment for installation, but it doesn't let me. It says you can't have a second line at the same address

Pooria
Pooria

Pooria

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Pooria

It seems that you try to redo the subscription procedure

This is the procedure
https://fizz.ca/en/faq/how-do-i-manage-appointment-techni...

1- Log into your account and go to Manage plan.
2- Click on Appointments.
3- Here you will be able to see a complete list of all your past and future appointments.
4- Scroll to the appointment you wish to modify.
5- click on Reschedule.
This will open the booking interface. Select a new day and time slot and click Save.
Beware — if you just finished scheduling your appointment, please allow a 3-hour delay for the Reschedule button to appear in your account.

you can contact Fizz support by chat

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page

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