Hi, a technician attached my cable to a TAP splitter since the signal was too strong. Moved the modem elsewhere but forget where to connect the main cable and the coaxial cable...
Sylvain, you can try this:
IN: cable from exterior / wall outlet
OUT: cable to Fizz modem
TAP: use if you have a third cable
This is why we should take pictures of...
Hi, a technician attached my cable to a TAP splitter since the signal was too strong. Moved the modem elsewhere but forget where to connect the main cable and the coaxial cable...
Hello,
I am desperately trying to find a solution. I've chatted with many agents, already, and even a Videotron technician came today, but my problem still persists...
It looks bad. Fizz looks bad. Despite all the efforts, problem remains unsolved.
As mentioned above, it could be interference, very bad interference at the WIFI level or coax...
We used to be with Videotron, transferred to Bell, now going to Fizz Internet. For the self installation at 0$, does the technician check that the coaxial cable that comes into...
Normally, installation from the exterior to a cable entry point (coax leading into your house) is part of the installation (which is Vidéotron infrastructure). Si that part...
The modem is currently at a lower level from our offices in our house. I would like to know if there are other wall connections available on different levels so we can switch...
Hi Bruno
If you have the cable connexion you can, otherwise you need to pay to add a new outlet
"Note: Instal the first outlet (or relocate the existing one) is free of...
