Answered question

Tranfere data & plan

Hello, I still have data left from my previous plan ,I would like to know if it can be transferred to my current changed plan? But my current change plan has no data.

fopatsa
fopatsa

fopatsa

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Mike
Mike

Mike

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Hi Fopatsa

Non you cannot gift data to a plan with no data plan :(

However, if you only modify your plan, the data are yours

"Does my rolled over data instantly expire when I change my plan?

Of course not. You keep your rolled over data for two (2) complete payment cycles even if you change your plan during that time, and even if that new plan has no data."

Source: https://fizz.ca/en/faq/what-is-rollover-and-how-does-it-work

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Other answers

MichelP
MichelP

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Hi, fopatsa
You are supposed to have be able to use the rolled over data left in your account for 60 more days.
Please, check with the Fizz customer service by chat.