Why was I charged twice this month?

Hi Alex

the 22 and 23 of december Fizz had a problem with their payment system.

You can contact Fizz support by chat

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page

Alex,
Sorry for this double charge to your Fizz plan.
Have you tried first to log to your Fizz account?
Click on:
https://fizz.ca/en/faq/how-do-i-order-sim-card
Click on the green interrogation point down to the right of the page.
And click on: the green chat bubble.