Answered question

I am moving how do I change my addres ?!

I am moving how do I change my address information

cynthia
cynthia

cynthia

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Hi Cynthia

For home internet you need to follow the procedure

1- Log into your Fizz account and click on My plans.
2- Select your internet plan and click on Manage my plan.
3- Click on Moving my service.
4- Follow the instructions. You’ll have to:

  • validate the availability of the Fizz Home Internet service at your new address;
  • confirm your new plan;
  • schedule your installation appointment at your new address;
  • confirm your deactivation date at your current address.
  • .

    Don’t forget to bring your Fizz Wi-Fi modem with you at your new service address.

    Remember to update also your payment method

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