Hi Cynthia
For home internet you need to follow the procedure
1- Log into your Fizz account and click on My plans.
2- Select your internet plan and click on Manage my plan.
3- Click on Moving my service.
4- Follow the instructions. You’ll have to:
- validate the availability of the Fizz Home Internet service at your new address;
- confirm your new plan;
- schedule your installation appointment at your new address;
- confirm your deactivation date at your current address.
.
Don’t forget to bring your Fizz Wi-Fi modem with you at your new service address.
Remember to update also your payment method
