I am moving how do I change my addres ?!

I am moving how do I change my address information

Answers

  • Mike
    Mike Posts: 20,643 ✭✭
    Hi Cynthia

    For home internet you need to follow the procedure

    1- Log into your Fizz account and click on My plans.
    2- Select your internet plan and click on Manage my plan.
    3- Click on Moving my service.
    4- Follow the instructions. You’ll have to:
    - validate the availability of the Fizz Home Internet service at your new address;
    - confirm your new plan;
    - schedule your installation appointment at your new address;
    - confirm your deactivation date at your current address.
    .

    Don’t forget to bring your Fizz Wi-Fi modem with you at your new service address.

    Remember to update also your payment method
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