Answered question

Rewards add on ?


What happening when you do à rewards add on? Is it a permanent perks like a free modification?



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2 / 100

Hi Jean-Benoit

A bonus is valid for 24 months starting from the date you receive it, when applied to a slot it will be applied every billing cycle starting from the next one till the expiration or till you remove it.

A perk is a gift from Fizz when applied is valid immediately for 30 days and you have 90 days to apply it.

here you can find all the info

An addon is something different

An Add-On is additional data, minutes, text or minutes for international calls that you can add onto your current monthly plan. Add-Ons are useful if you’re running low on monthly data or minutes, or if you want to add a feature, such as international calling, that’s not part of your current monthly plan.

Add-Ons are active immediately. They’re valid until the end of your next payment cycle.


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Because Fizz likes to spoil you, as part of the My Rewards program you may receive perks. A perk is a single-use item — for example, 2 GB of mobile data valid for 30 days once activated, or a discount at one of our retail partners. You may receive more than one perk at a time. Some perks will be applicable to your mobile service, others to your Home Internet service.

If you receive mobile data as a perk, you can enjoy that perk even if your plan does not include data. You may have to configure your APN settings to do so.

Your perks can have any one of the following status:

In use: you’re currently enjoying it.
Available: you can choose to activate and apply it to a plan, or gift it to another Fizz member if that option is available.
Expired: you already used or gifted it, or the delay to activate it has expired.

You can choose to apply all your perks at once on your plan, or spread them out.

To apply a perk on your plan:
If you have more than one plan in your account, you’ll be able to choose which plan will benefit from your perk. The delay to activate a perk is not the same from perk to perk, and each has its own duration.

Log into your account, and go to Overview.

In the left column, click on the summary that shows your My Rewards level. You can also scroll down below your usage summary to My Rewards and click on See details.

In the perks section, click on Available.

Click on the perk you’d like to activate.

Select Use to activate the perk on your plan.

Select the plan on which you’d like to apply it.

Your perk will be activated on the spot.

If you have leftover mobile data from a perk, it won’t be rolled over to the next month once your payment cycle ends. Only unused data included in your mobile plan or in an upgrade will be rolled over.

An add-on is not a bonus.
When you get a bonus in your account, you can use it for 24 months maximum if you apply it on one of your 3 slots.
If you need an add-on:
You must buy itif you need it for calls, texts or data.
When you need it, it's available to use it during your billing cycle and the next one.



User level
3959 / 5000

it's good for 2 years