Answered question

Why is roaming in Nova Scotia so awful?

While roaming in Nova Scotia with Canada-wide coverage on my plan, eventhough the coverage map show support for almost all the province, I have terrible coverage! My mobule connection is almost always at 0 bars. When i make a call, it wont go through until at least one bar shows up. I'm not in a super remote area, but it is rural and above ground so there are no obstructions. Forger about mobile internet speeds and I can only imagine how many calls I've missed. I always had full covererage with my previous providers when i was roaming in Nova Scotia with Virgin Mobile and Telus Mobility.

Geoffrey
Geoffrey

Geoffrey

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@Geoffrey

Sorry it seems that they do not have an agreement with that providers.

You must contact the support to see with them your options

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Hi Geoffrey

Did you try to select an other Fizz Ext?

Fizz has agreements with providers which can have limited coverage in your zone.

Here are two examples:

Android: Settings → Connections → Mobile networks → Network operators → Search networks

iPhone: Settings → Operators → Search

You can contact Fizz support by chat

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/subscription-area-and-coverage-area
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Geoffrey
Geoffrey

Geoffrey

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Which one?

Geoffrey
Geoffrey

Geoffrey

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The first 2 "Fizz EXT" options connect but are 0 bars occassionally going to 1 bar. The 3rd one gives me 4 full bars, but actually isnt a connection and says i am not connected to any network, doesnt allow calls or data, and the 4th one doesnt connect.

Hi, Geoffrey
Please, contact the Fizz customer service by chat and inform them that the roaming service in Nova Scotia is not really good with others providers.
If they can suggest something to get a better service.