Answered question

Holiday Hours & Happy Holidays (2020)

Hello community,

 

 

 

With the holidays upon us, please take note of the temporary tweaks made to our live chat hours for the following dates:

 

 

24/12 : 7 am- 10 pm(EST)

25/12 : 9 am- 6 pm (EST)

31/12 : 7 am-4 pm (EST)

01/01 : 7 am- 10 pm (EST)

 

 

We also want to wish you all a very safe and fun time during the holidays. and an amazing 2021!

 

 

 

The Fizz team

Whizz
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Fizzy
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Thank you Fizz team! Happy Holidays to all!

Looking forward to a really fun and amazing 2021!

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Other answers

Mike
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Mike

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Hello

I would like to thank all the Fizz staff, especially the support service who are there to help us also during the holidays.

For sure the users too!!!!

Happy Holidays

Jaquesdoo
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Happy holidays ! Cannot wait for iPhone 12 to be order with fizz !

MTeasdale
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MTeasdale

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Thanks for the notice!

Dominic
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Dominic

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Nice of you giving us the head's up

JoanMr
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JoanMr

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Thanks for letting us know !

So_AR
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So_AR

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thanks you

france
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france

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Have a great holiday!!

MichelP
MichelP

MichelP

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Thank you Fizz team!
Happy Holidays to all and a good and excellent year for 2021!

LemonHead
LemonHead

LemonHead

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Thanks for letting us know :)

Gabrielle
Gabrielle

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How can one use the live chat? I can't find the info..

Fizzy
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Fizzy

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Gabrielle, you will find the info here: https://fizz.ca/en/contact-us

You can Live chat with customer support at any time 24/7:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account
4- The green chat bubble should appear after a few seconds in the bottom right corner.