Answered question
Hello community,
With the holidays upon us, please take note of the temporary tweaks made to our live chat hours for the following dates:
24/12 : 7 am- 10 pm(EST)
25/12 : 9 am- 6 pm (EST)
31/12 : 7 am-4 pm (EST)
01/01 : 7 am- 10 pm (EST)
We also want to wish you all a very safe and fun time during the holidays. and an amazing 2021!
The Fizz team
Thank you Fizz team! Happy Holidays to all!
Looking forward to a really fun and amazing 2021!
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Other answers
Hello
I would like to thank all the Fizz staff, especially the support service who are there to help us also during the holidays.
For sure the users too!!!!
Happy Holidays
Happy holidays ! Cannot wait for iPhone 12 to be order with fizz !
Thanks for the notice!
Nice of you giving us the head's up
Thanks for letting us know !
thanks you
Have a great holiday!!
Thank you Fizz team!
Happy Holidays to all and a good and excellent year for 2021!
Thanks for letting us know :)
How can one use the live chat? I can't find the info..
Gabrielle, you will find the info here: https://fizz.ca/en/contact-us
You can Live chat with customer support at any time 24/7:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account
4- The green chat bubble should appear after a few seconds in the bottom right corner.
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