Answered question

Holiday Hours & Happy Holidays (2020)

Hello community,

 

 

 

With the holidays upon us, please take note of the temporary tweaks made to our live chat hours for the following dates:

 

 

24/12 : 7 am- 10 pm(EST)

25/12 : 9 am- 6 pm (EST)

31/12 : 7 am-4 pm (EST)

01/01 : 7 am- 10 pm (EST)

 

 

We also want to wish you all a very safe and fun time during the holidays. and an amazing 2021!

 

 

 

The Fizz team

Whizz
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Hello

I would like to thank all the Fizz staff, especially the support service who are there to help us also during the holidays.

For sure the users too!!!!

Happy Holidays

MTeasdale
MTeasdale

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Thanks for the notice!

Dominic
Dominic

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Nice of you giving us the head's up

JoanMr
JoanMr

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Thanks for letting us know !

So_AR
So_AR

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thanks you

france
france

france

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Have a great holiday!!

gf
gf

gf

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happy holidays for everyone that works at fizz!

Gabrielle
Gabrielle

Gabrielle

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How can one use the live chat? I can't find the info..

Gabrielle, you will find the info here: https://fizz.ca/en/contact-us

You can Live chat with customer support at any time 24/7:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account
4- The green chat bubble should appear after a few seconds in the bottom right corner.