How to activate sim card ?
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Answers
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Emmi you need to contact fizz for more help. https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
To reach Fizz
First, connect to your fizz account. And click on a help page as https://fizz.ca/en/faq/reactivate
Wait a few seconds to see the green bubble down to the right of the page.
When you see it, click on it.
You will have to choose to use messenger whatsapp or chat. If chat is not available wait or choose messenger.
Please, desactivate the ad blocker on your browser.
And patience...5 -
Hi Emmi
What is the problem exactly?
Please share what you are looking for.5 -
It sounds like your dad wants to create a Fizz mobile plan by transferring his number from another provider? What confirmation email are you referring to?
If he made the port transfer request along with the plan activation, but the transfer has failed. He can contact Fizz support to retry the transfer request again.
If he activated a Fizz plan and forgot to port his number over, he would have to unsubscribe from that plan. Once that plan is cancelled, he can reuse the Fizz SIM card (there might be a waiting period) to activate a new Fizz plan.5 -
emm i don't understand... Contact fizz support is the best way to help you through this.6
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Hi Emmi,
Sure thing, we can help you to reactivate the same SIM card under his plan.
Just contact us on chat as we will need a few personal information in order to do so.
Please provide us with the activation code for the new SIM card and with a picture of an ID piece where I can see his name and Canada home address. This will enable us to verify his identity and change the SIM card on his account from our end.
You can contact us on Live chat by using any of our FAQs in the Solutions Hub, such as this one:
https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
You just need to access an FAQ(link), scroll through it and after 10-15 seconds the chat bubble will appear in the bottom right corner of the page.
Here you can find more information about how you can do that: https://fizz.ca/en/contact-us
Thank you for your consideration.
Andrei4
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