Hello Dominic,
We're sincerely sorry to hear you're currently experiencing a situation with your internet service.
I took a look at your account, the account is active and in good standing. However, I notice that indeed there are some maintenance works carried out in your area that are currently affecting the service.
Rest assured, our technicians are already on the field and working to fix this in the shortest possible time.
We highly appreciate your understanding and patience.
Have a lovely day,
-Ioana
