Answered question

Compromised security?

I changed credit card in the last month... yet, I received an obvious phishing SMS at my number, with my name on where it claiming my payment could not be made. How could fraudsters have known 1) that I changed my credit card, 2) my phone number 3) my name??? Has there been a security breach at Fizz?

Note: the SMS was an obvious fraud as it said to give credit card info on another side with a cheap attempt to copy the Fizz web site.

Sebastien
Sebastien

Sebastien

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Hi Sebastien,
If you receive this message, it is very important to ignore it and then block the number.

I'd also recommend you to consult this link on how you can protect yourself against phishing and identity theft:
https://fizz.ca/en/faq/phishing-and-spam

Thank you very much for your understanding.
Have a good one!

Andrei

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Sebastien

You are right the message was a phishing

But I do not know how they can have your name and phone number.
Probably you should monitor your credit card, and change your passwords

This is an example of the SMS
https://community.fizz.ca/questions/2544443-scam-alert