The transactions history page loads forever and never gets anywhere? How can I view my bills then?
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Camille B. #27221
Posts: 2 ✭✭
I am trying to view my bills / transactions history, I know where it is but the page just keeps loading and never gets to the actual history of transactions. Can Customer Service send me a PDF of it through my email please? How can I fix this issue? Thanks
19
Answers
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Camille
I got the same problem today, I closed firefox and open again and it was working
I believe that it is a momentary problem, try again in couple of minutes
At this moment I have the same problem of you!
I tried with Firefox, Safari and google chrome9 -
Hi Camille
It is working with Google Chrome.
As Mike suggests, try closing your browser and even clearing your browser cache, you can retry with a new tab in private mode.
If the problem continues, you can Live chat with Fizz support at any time 24/7:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/solutions
4- The green chat bubble should appear after a few seconds in the bottom right corner.9
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