My coaxial wire is outside, will the technician do the necessary to bring it inside ?

Hi Charles

Very good question! It sounds like your building may have an unique setup. Have you checked with building management to see what internet options are available to residents?

To find out if you are eligible for Fizz home internet, you can go here to simulate a registration
https://fizz.ca/en/internet

Select your plan and enter your address. If you are eligible, you can enter your payment information and select an installation date.

On the installation date, the technician will bring the Fizz modem and hook up the cabling into your apartment. You can consult the overall Fizz guide here: https://fizz.ca/en/internet/how-it-works

You can also write back here if you have any questions. Fizz customer service is also available:
https://fizz.ca/en/contact-us

BTW this is a good time to join Fizz as they are giving $50 bonus credit to new customers (until January 6 2021).

If you need a referral code, there is a list here:
https://community.fizz.ca/questions/2198337-place-referral-codes
You can choose mine or the code of someone who has helped you.
To be transparent, both parties will receive the bonus credit once you have paid your second bill.

Normally that's part of his job.