Answered question

Modem instalation

How hard is it to install the modem on my own?

Katia
Katia

Katia

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Hi Katia

All you need to do is unwrap the box, remove all the plastic wrapping
and plug in 2 to 3 wires:

  • coaxial cable
  • electrical cord
  • ethernet cable (optional if you are not using wifi)
  • .
    Once your start the modem, wait 15 minutes for it to connect and apply the firmware updates.

    Here are the instructions from Fizz: https://fizz.ca/en/faq/how-install-my-wi-fi-modem

    This is also a good time to join Fizz as they are giving $40 bonus credit to new customers (until December 2nd).

    If you need a referral code, there is a list here:
    https://community.fizz.ca/questions/2198337-place-referral-codes
    You can choose mine or perhaps the code of someone who has helped you. =)
    To be transparent, both parties will receive the bonus credit once you have paid your second bill.

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Other answers

Billy
Billy

Billy

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You can ask fizz on the live chat through the website, facebook messenger or twitter. They are usually there 24/7 on social media. They will be glad to help you!